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Shipping & Returns

HASSLE FREE RETURNS

Shipping

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We will ship anywhere within the United States. Standard shipping is $9.99, with FREE standard shipping on orders $75+.
Expedited Shipping is available $19.99. 

 

We try to ship same day whenever possible. Once your order ships, you will receive a tracking number by email so you can follow your package along the way. Delivery times will vary based on your location.

Return &
Exchange Policy

FREE & EASY RETURNS

 

Try it on at home. If it isn't right, send it back.

 

We accept returns within 30 days of delivery for online orders and within 30 days of purchase for in-store purchases. For online returns, start your return through our online return portal and we'll provide a prepaid return shipping label. Once your return is received and approved, we'll issue your refund to your original form of payment. Exchanges and store credit are also available.

 

Returned merchandise must be unworn, unwashed, unused, and have the original tags attached. Items showing signs of wear, damage, alteration, washing, fragrance, makeup, deodorant, or other signs of use may not be accepted.

 

Items specifically marked FINAL SALE and special-order items are not eligible for return or exchange.

 

Online returns must be initiated through our return portal and shipped using the return instructions provided. Cloth & Steele reserves the right to decline returns that do not meet the requirements of our return policy.

Need help? We're happy to help at 737-298-1641.

 

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Questions About a Return?
To start a return, use the button above. For anything else — send us a note below and we'll get back to you asap!
Tell Us About Your Item Being Returned Required
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